Question 1

What can I host on Intercube?

Accepted Answer

Intercube provides managed hosting for e-commerce, SaaS, content platforms and business software. We work with your application stack, including WordPress, Magento, PHP, Node.js and .NET, and operate the runtimes, databases and services it depends on.

Question 2

What is included in fully managed hosting?

Accepted Answer

Intercube manages server provisioning, operating-system and security updates, automated deployment pipelines, infrastructure monitoring, SSL certificates, backups and recovery. Our engineers configure and maintain application runtimes, databases, caching and connected services. Your team retains responsibility for application code, releases and business logic.

Question 3

What is the difference between Starter Cube and Cloud Cube?

Accepted Answer

Starter Cube bundles production and development servers for application delivery, testing and staging. Cloud Cube provides managed production hosting with dedicated vCPUs for teams with an existing development environment or different capacity requirements. Both include the same managed hosting service.

Question 4

Does your hosting include automated deployments?

Accepted Answer

Yes. Intercube supports automated deployments through CI/CD pipelines connected to your repository. Build and release steps, environment configuration, deployment history and logs are managed through the platform. Pipelines are configured for your application and release process.

Question 5

Are backups, SSL certificates and monitoring included?

Accepted Answer

Managed hosting includes backup management, SSL certificate management and continuous infrastructure monitoring. Intercube engineers maintain these services alongside your application infrastructure. Backup retention, recovery requirements and incident-response coverage are defined for your environment and Support SLA.

Question 6

Where are your hosting data centers located?

Accepted Answer

Our standard cloud hosting runs in EU data centers and is managed from the Netherlands. If you have specific data residency requirements, we review the hosting region, connected services and how they handle your data before agreeing the setup.

Question 7

What does a managed hosting migration involve?

Accepted Answer

We review your application, databases, traffic and deployment process, prepare the new environment and plan the production cutover with your team. The migration plan covers data transfer, expected downtime and recovery steps if the switch cannot proceed as planned.

Question 8

Who owns the application and data?

Accepted Answer

Your application code, data and business logic remain yours. Data exports, handover arrangements and notice periods are covered in your proposal or service agreement.

Question 9

What support is included, and which SLA do I need?

Accepted Answer

Every hosting plan includes the Free Support SLA, with email and telephone support during weekday business hours, excluding public holidays. Paid SLAs provide additional channels, faster response times and extended coverage. Compare the Support SLAs for response times by incident severity, including the options for out-of-hours telephone access and 24/7 coverage.

Question 10

Will Intercube offer managed AWS hosting?

Accepted Answer

Managed hosting on Amazon Web Services is coming soon. Register your interest to discuss an AWS migration or a new application with our engineers. We will share available configurations and pricing when the service launches.

Question 11

Can you provide a custom infrastructure setup?

Accepted Answer

Yes. We design and operate custom infrastructure for your architecture, including connected services, multiple environments and multi-server platforms. Tell us about your application, traffic and availability needs so we can put together the setup and pricing.

Managed hosting. Clear pricing.

Starter Cube

Starter Cube S

Starter Cube M

Starter Cube L

Starter Cube XL

Cloud Cube

Cloud Cube S

Cloud Cube M

Cloud Cube L

Cloud Cube XL

Cloud Cube XXL

Cloud Cube Xtreme

Managed AWS hosting

Need a custom architecture?

Support SLAs

Free

Standard

Premium

Advanced

Enterprise

Common questions

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